North Carolina Consumers Council Inc.

Frequently Asked Questions

How do I know when I become a member of NCCC?
You can check our online list of members processed within the past sixty (60) days. All members receive a confirmation email sent to the email address used when making payment. They also receive a PayPal receipt instantly upon successful application. This receipt will serve as valid verification of an active membership to any affiliated credit union.

How do the credit unions know I am a member of NCCC?
We update our list of active members daily. That information is then electronically transmitted to CFCU and MemCU. A credit union representative can verify your information and eligibility from that list.

What is your refund policy?
NCCC memberships are non-refundable and non-transferable for any reason.

Can I bring my payment in person?
NCCC is no longer able to accept walk-in payments. We do not operate continuously under normal business hours. You may always apply online or use use walk-in processing at any credit union branch along with opening an account.

Can I give you my credit card information over the phone or through the mail?
No. NCCC does not have a merchant account in place to handle these types of transactions.