North Carolina Consumers Council Inc.

Frequently Asked Questions

How do I know when I become a member of NCCC?
You have several choices. If you mailed your payment, you will be sent a written confirmation. You should receive it within three days of your membership being activated. You can check our online list of members processed recently. You may also contact either Coastal Federal Credit Union (CFCU) (1-800-868-4262) or Members Credit Union (MemCU) (1-800-951-8000) and ask if you are on the NCCC list before setting up an account with them.

Members who apply online will receive a PayPal receipt. This receipt will serve as valid verification of an active membership to any affiliated credit union.

How do the credit unions know I am a member of NCCC?
We update our list of active members daily. That information is then electronically transmitted to CFCU and MemCU. A credit union representative can verify your information and eligibility from that list.

What is your refund policy?
NCCC memberships are non-refundable and non-transferable.

Can I bring my payment in person?
NCCC is no longer able to accept walk-in payments. We do not operate continuously under normal business hours. You may always leave a payment in our drop slot. You may also use walk-in processing at any MemCU branch along with opening an account.

Can I give you my credit card information over the phone or through the mail?
No. NCCC does not have a merchant account in place to handle these types of transactions.

Can I send a payment overnight to your business address?
Yes, but we prefer you send your payment online for instant activation.