About Us
The North Carolina Consumers Council (NCCC) was founded in 1968 by a group of consumer-minded individuals who were disappointed by the lack of consumer representation in North Carolina.
Formed during a tumultuous time in United States history, NCCC was one of the first groups of its kind and the first consumer group in North Carolina, beginning as a grassroots group with a loyal following that persists to this day.
Today, though technologies have changed throughout the years, our drive and passion have not faltered. If anything, we are even more passionate today than ever before. NCCC continues to be your consumer voice in North Carolina and will continue to do so for decades to come.
How We Work
The North Carolina Consumers Council (NCCC) is a nonprofit consumer advocacy organization. NCCC is affiliated with the Consumer Federation of America, a national consumer advocacy organization, and works with them toward common goals in the area of consumer protection and consumer rights.
NCCC does not typically represent individual consumers, though we do assist consumers with complaint resolution and referrals to other agencies suited to specific needs. NCCC represents the consumers of North Carolina and their interests as a whole. To carry out our purposes, we research consumer issues, attend and testify at government meetings, author op-ed articles, write to and meet with legislators and government officials, assist in drafting and revising consumer legislation, and petition consumer safety organizations specializing in product recalls.
NCCC holds an annual meeting of its members, holds board meetings, and publishes newsletters. NCCC members are invited to the annual meeting which focuses on current issues and the direction of the organization.
NCCC works with various national and statewide agencies on multiple issues. Our position on a given consumer issue is determined by membership resolutions and by vote at the annual meeting. Actions may be taken by the Board of Directors on issues requiring more timely input.
NCCC offers several valuable benefits for members, such as complaint assistance, general consumer advice, eligibility to join Coastal Federal Credit Union and Members Credit Union, free enrollment in the Auto Recall Alert Service, complimentary registration for the state and national Do Not Call list, and complimentary registration on the 'Do Not Junk Mail' registry provided by DMA Preference Service.
The North Carolina Consumers Council is pleased to be your consumer voice in North Carolina. The North Carolina Consumers Council stands up for consumer protection and your consumer rights.