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About the North Carolina Consumers Council

Mission

Our mission is to promote consumer awareness, education and protection.

Vision

Our vision is to ensure a safe and secure future for the modern day consumer.

Focus

We strive to educate consumers through publishing news and information on our website and social media, attending public events, hosting and organizing public outreach programs, and working with partner groups on common core issues. We charge nothing for these services, though donations are certainly helpful and appreciated.

We are a consumer resource. While we do not directly represent individual consumers on specific issues, we are able to direct them to government agencies suited to specific needs. We also look for trends in the consumer marketplace and take action on behalf of consumers when we spot an issue.

Along with providing this valuable information, we also offer a variety of benefits for those who wish to join as members. Though we are based in North Carolina, we have members in all fifty states and most U.S. territories.

Organization

We are a 501(c)(3) nonprofit charitable organization that relies on membership dues, grants and donations to fund daily operations and programs. To remain unbiased and nonpartisan, we do not fund or endorse political candidates or campaigns nor do we take money from special interest groups.

NCCC is managed by a five-member Board of Directors, currently led by President Sandra Bullock. The Board of Directors takes into account all foreseeable risks and gains when making business decisions. Corporate and fiscal responsibility both play large roles in our long-standing history of values and ethics. We do business responsibly, which means that our members and other supporters don't have to worry when working with us. That trust comes from nearly five decades of doing things the right way the first time.

We play a vital role in educating and protecting consumers through trust-building, transparency, and consistency in business practices. In working with some of the nation's other trusted consumer organizations, we have the opportunity to provide the consuming public with the information they need to remain informed in our ever-changing marketplace.

History

During a dinner party on a back porch in August 1967, discussion turned toward the unfairness of a lemon 1966 MG sedan and a trailer that was repossessed a few months shy of its final loan payment. The topic quickly turned toward the lack of consumer representation and protection in North Carolina. The idea to start a consumer protection organization popped into someone's head and North Carolina's first consumer protection group was formed.

NCCC officially incorporated on March 7, 1968 thanks to a grant from the North Carolina Fund. Keynote speakers from President Lyndon B. Johnson's cabinet and the North Carolina General Assembly attended NCCC's first year of meetings. NCCC's first member was North Carolina Governor Bob Scott.

The organization has grown and our members and partners have greatly increased with the growing concern for consumer rights. Today, we are one of many consumer organizations across the United States but still remain the first and only consumer organization representing the entire state of North Carolina.

Past Activities

We've done quite a bit over the past five decades toward achieving our goals of creating a more educated and informed consuming public thanks to the generosity of our members, our staff and our volunteers.

It's truly impossible to list everything we've ever done during five decades. Instead, we've compiled a list of some highlights.