North Carolina Consumers Council

A recall may be issued for your vehicle today. But will you will learn about it in time to prevent a simple nut, bolt or electrical component from causing serious damage, injuries or even death? Protect your family today with something as simple as information.

Will you hear about the recall tonight on the news? What if it isn't news-worthy? What if it only impacts two vehicles, one of which is yours? Will you learn about it while you’re awaiting a tow truck or completing an accident report? Will you learn about it a month from now when you stumble into your dealer for an unrelated repair? Do you even go to a dealer? Does your vehicle manufacturer even know that you own the vehicle or that you have moved? Did you buy your vehicle used? Are there recalls on it now?

We monitor complete recall lists daily and notify you when a recall might affect your vehicles.

This service is FREE with your membership to NCCC. It's simple to enroll. Send us your vehicle information, including year, make and model. A Vehicle Identification Number (VIN) is not needed, but is extremely helpful to narrow not only future recalls but current recalls on your vehicle. We will register one or two vehicles on your account.

Here's What You Get:

- Immediate notification of a new recall issued for your vehicle;

- Immediate notification of any outstanding recalls on your vehicle (VIN required);

- Immediate notification of a defect investigation on your vehicle; and

- For owners of many GM vehicles, a listing of software updates available for your vehicle (VIN required).

When a recall or safety defect is issued, it is matched against all of the vehicles in our database. If your vehicle is a match and you have provided a VIN, we will contact the manufacturer on your behalf to verify if your particular vehicle is involved. If it is not involved, we won't bother you. If it is involved in the recall campaign, we will notify you via any of the contact information in your account, be it email, phone, or via postcard. If we cannot verify if the vehicle is involved in the recall campaign, we will notify you with the important next steps you should take.

Become a member and sign up today! You don't have to live in North Carolina to join! Already a member? Why are you waiting? Get us your information so we can give you this valuable information included FREE with your membership!

NCCC is a nonprofit consumer advocacy organization promoting consumer education, consumer awareness and consumer protection in North Carolina and beyond.