Nothing can ruin a vacation faster than falling for a scam or realizing that you got a bad deal
The summer travel season is well underway, and families all across the country are hitting the road for a vacation. This being said, nothing can ruin a good trip faster than falling for a scam or realizing that you got a bad deal.
To help consumers avoid scams and get better deals on travel this summer, the North Carolina Attorney General's Office has created a special online travel tips section. The tips and information cover travel clubs, "free" vacation offers, timeshares, timeshare resales, and vacation rentals.
STeering clear of scams
Wherever your summer vacation takes you, keep the following tips in mind when making travel plans:
- Read all contracts carefully before you sign. Make sure all promises are put in writing, and keep good records in case you have a problem later.
- Get details about a trip in writing and a confirmed reservation before you agree to pay anything.
- If your travel deal involves a third party, such as an online travel agency who is supposed to issue you a coupon to cover lodging or air fare, verify that the participating company (hotel, cruise ship, or airline) is in fact a partner of the travel agency and will honor the coupon.
- Pay with a credit card instead of cash to improve your odds of getting a refund if the company goes out of business.
Check for complaints
To check for complaints against a specific travel agent, travel package company or rental property landlord, contact the North Carolina Attorney General's Consumer Protection Division.
You can also search for complaints online by entering the company name and the word "complaints" or "scam." Be aware, however, that you may also find websites that promote the company.
If you spot a travel scam or have another travel-related consumer complaint, file a complaint online with the Attorney General's Consumer Protection Division.