Planning a Fall Project? Don’t Get Nailed by a Home Improvement Scam
Fall is here and the leaves are changing, so don’t become the victim of a contractor scam that shortchanges you. Whether you’re building a deck, replacing windows, updating your kitchen, installing a security system or repainting your home’s interior, hiring the right professional protects your budget and your home’s safety.
Before You Hire Anyone
Get multiple estimates and ask key questions:
1) How long have you been in business in North Carolina?
2) Are you licensed with the NC Licensing Board for General Contractors (required for projects over $30,000)?
3) Will you obtain all necessary building permits and schedule final inspections with my county inspections office?
4) What liability and workers’ compensation insurance do you carry?
5) Can you provide references from recent local projects?
Always request a written contract that details scope of work, materials, total cost, payment schedule, start and completion dates, and warranty terms. In North Carolina, lien waivers protect you from mechanic’s liens if subcontractors aren’t paid.
Spotting Red Flags
Be wary of contractors who:
- Knock on your door uninvited or cold‑call you
- Show up with leftover materials from another job
- Pressure you to sign a contract immediately
- Request full payment up front, especially in cash
- Offer bids far below the average of multiple estimates
- Ask you to secure building permits yourself
North Carolina Permit and Inspection Tips
Most counties require permits for decks over 30 inches high, structural work, window replacements and roofing. Visit your county building inspections office website or the NC Office of State Fire Marshal to confirm requirements. Ensure your contractor pulls all permits and schedules final inspections to comply with code and avoid fines.
Use Official Resources
Verify contractor registration at nclbgc.org. Contact the NC Attorney General’s Consumer Protection Division at 1‑877‑566‑7226 or file online at ncdoj.gov/complaints for suspected fraud. The Home Builders Association of North Carolina also offers a referral service for vetted professionals.
Payment and Warranty Safeguards
Pay by credit card or check rather than cash to maintain audit trails and dispute rights. Hold final payment until all work passes inspection and you receive signed lien releases. Request manufacturer warranties for materials and a contractor warranty on labor, typically one year in NC.
Trust Your Instincts and References
If something feels off, whether unusually low pricing, missing documentation or pushy sales tactics—look elsewhere. Ask neighbors, local Facebook groups or the Better Business Bureau of Eastern/Western North Carolina for referrals. Verified reviews and firsthand recommendations are your best defense against scams.