Dial 811 In North Carolina Before You Dig To Locate Utility Lines

hitting an electrical or phone line could be costly and Dangerous, But all you do is dial 811 from your phone

Dial 811 In North Carolina Before You Dig To Locate Utility Lines
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August 29, 2018

Are you a homeowner or contractor who is planning a construction project that involves digging? If so, you can dial 811 from any phone to help locate utility lines.


There may be utilities like electrical, water, sewer, cable, or telephone lines in the area you wish to dig. Hitting any of these can be quite costly and may kill you as it is always very dangerous to dig without calling for a utility dig marking. So what can you do to prevent such dangers from occurring?

call before you dig!

North Carolina 811 (NC811), a nonprofit organization funded by its member facilities, takes information regarding proposed excavation activities from contractors, utility service providers, and homeowners. This information is then transmitted to the member facility owners (including utilities, municipalities, universities, homeowner's associations, etc.) that provide service in the requested excavation area.

how long does it take?

Upon notification, member facilities have two full business days to mark the area requested for their underground utilities or to notify the excavator of a no conflict for that area.

NC811 is a free service that also takes requests from those persons who do not plan to excavate but wish to find out what utilities are in a particular area. These types of requests are referred to as Survey/Design locate requests, and they require a 10 business day notice. NC811 does not mark utility lines directly. NC811 is a service that provide an easy communication link between excavators and utility owners.

Dial 811 from any phone or call (800) 632-4949

Within North Carolina, simply dial 811 from any phone. If you are not located in North Carolina, call (800) 632-4949. Do not call NCCC.

do not call nccc

While we want to help with your consumer issues, we do not have anything to do with the NC811 service. We are only providing this information for your reference. Please do not call NCCC to have utility lines marked. For more information, visit NC811's website.