Scam Alert: Don't Fall for Fake Discounted Cable Service Offer

scammers claim to be from your cable Company and offer a huge discount in exchange for a large upfront Prepayment

Scam Alert: Don't Fall for Fake Discounted Cable Service Offer
Image: Pixabay
November 7, 2017

If you receive a phone call from someone who claims to be with your cable provider about drastically lowering your monthly bill, chances are it's a scam. Scammers are targeting unsuspecting consumers by impersonating cable companies and taking advantage of subscribers' eagerness to save money.

unsolicited call from loyal rewards program

You get a call from someone claiming to be a representative of your cable provider's 'loyal rewards' program. The caller offers you a significant discount on your monthly cable service, claiming that for a small fee per month you can get all the premium cable channels along with phone and broadband Internet service. This package would typically run subscribers well over $100/month.

Here's the catch

The caller tells you that before you can take advantage of the deal, you have to pay a much larger fee for six months of the discounted rate upfront. But if you want the deal, you have to use a prepaid debit card, which is virtually untraceable.

they have some of your personal info

The scammers often have personal information about the people they target, such as address, phone number and current level of cable service. This can make you think you're talking to a cable company representative, but don't be fooled.

It's just a scam

Once you purchase a prepaid debit card and provide the card information to the caller, that money is gone forever. Using a prepaid card is no different than handing over cash. Once it's gone, it's gone.

Comcast is currently the most commonly impersonated cable provider when it comes to this scam, but that is sure to expand to others as the scam grows.

Prepaid debit cards are a red flag

If a caller asks you to pay by prepaid debit card or wire transfer, this is a huge warning sign. Your utility company will accept a check, credit card or online banking transfer.

Don't cave to pressure to pay immediately

If you feel pressured to provide immediate payment or personal information, hang up the phone and call the customer service number on your cable/utility bill. This will ensure that you are speaking to a real representative.

Never let anyone into your home

Even if it's to check wiring, gas pipes, or appliances, never let anyone inside your home unless you have scheduled an appointment. Ask utility employees for proper identification.