If You Have a Problem with a Food, Drug, or Health Product, Report it to the FDA
Voluntary consumer complaints often provide the first clue that a particular product needs to be investigated
What is MedWatch?
The FDA's MedWatch program processes information about adverse reactions and safety problems with FDA-regulated products. Because medical product studies only involve a relatively small number of patients, a product may be on the market for some time before problems begin to arise.
Voluntary consumer complaints often provide the first clue that a particular product needs to be investigated.
What kinds of products are covered?
Consumers can report potential issues to MedWatch involving any product that is regulated by the FDA, including:
- Prescription and over-the-counter medications
- Nutrition products, including infant formulas, dietary supplements, and herbal remedies
- Cosmetics or makeup products
- Medical devices, like contact lenses, blood glucose meters and pacemakers
- Biologics, such as human cells and tissues for transplantation
- Food, beverages and ingredients added to foods
Proof of Problem Not Required
When reporting a possible problem to MedWatch, it isn't necessary to provide proof that a particular product caused the problem. This misconception could lead people to avoid making a complaint because they don't believe the product was the cause of the issue. Any and all information that one can provide is worthwhile!
Consumers should report:
- Unexpected side effects from commonly-used products like Tylenol
- Medication errors
- Therapeutic failures when a product doesn't seem to work as well when you switch from a brand to a generic
- Product quality problems
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