15 Million Surge Protectors Recalled Due to Fire Hazard
October 3, 2013

Schneider Electric has announced a recall of 15 million APC SurgeArrest surge protectors. The surge protectors can overheat, smoke and melt, posing a fire hazard.

This recall involves APC 7 and 8 series SurgeArrest surge protectors manufactured before 2003. The model and serial numbers are located on a label on the bottom of the surge protector. The two numbers that follow the first letter or letters in the serial number sequence indicate the year of manufacture. The unit is included in the recall if the numbers are 93, 94, 95, 96, 97, 98, 99, 00, 01 or 02.

APC and the words Personal, Professional, Performance or Network are printed on the surge protectors.

The company has received 700 reports of the surge protectors overheating and melting and 55 claims of property damage from smoke and fire, including $916,000 in fire damage to a home and $750,000 in fire damage to a medical facility.  There are 13 reports of injuries, including smoke inhalation and contact burns from touching the overheated surge protectors.

The surge protectors affected by this recall were sold at Best Buy, Circuit City, CompUSA, and other stores nationwide from January 1993 through December 2002.

Consumers should immediately stop using the recalled surge protectors, unplug them and contact Schneider Electric for a free replacement surge protector.

For additional information on this recall or to submit a claim, contact Schneider Electric toll-free at 888-437-4007.