About 6,400 Safe Step Walk-In Tubs Recalled following Consumer Complaints

About 6,400 Safe Step Walk-In Tubs Recalled following Consumer Complaints
Image: Consumer Product Safety Commission
February 24, 2015

A line of walk-in tubs has been recalled following more than 10 consumer complaints.

The heated seat can get stuck in the ON position causing it to overheat if a towel or other item covers it while the tub is empty.

The recall affects about 6,400 Safe Step walk-in tubs made by Oliver Fiberglass.

The recall affects Safe Step walk-in, hydro-massage bath tubs with heated seats. The recalled tubs include model numbers LP2848, LP2851, LP2853, LP3153 or LP3255 and serial numbers 124423 through 131569 containing the prefix HS, HSHY, HSHS, HSMB or MBHS. The model and serial numbers are located on the back of the small access panel on the faucet end of the tub.

They were sold at various specialty retailers from January 2014 through September 2014 for between $12,000 and $15,000.

Owners should not put a towel or other item on the seat and contact Oliver Fiberglass for new instructions and warning stickers to place on the tubs. Oliver Fiberglass is contacting tub owners directly.

Oliver Fiberglass can be contacted at (888) 492-9423.

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