Attention world travelers: using your Apple device while abroad may be posing a safety hazard.
The tech company has announced a recall for its Apple World Travel Adapter Kits and wall plug adapters. In the affected products, the two-prong wall plug adapters for Australia/New Zealand/Argentina, Brazil, Continental Europe and Korea can break and expose the metal portion of the adapter, posing an electric shock risk.
Apple has received 12 reports of wall plug adapters breaking and consumers receiving shocks while overseas, including three reports of consumers who were medically evaluated and released. No reports of incidents or injuries were reported by U.S. consumers.
The wall plug adapters are white plastic, with various characteristics. The Australia/New Zealand/Argentina adapter features flat angled blades, while the Brazil adapter features round thin pins. The plug used in Continental Europe has round thin pins, slightly slanted inward, while the Korean version has round thick pins. Recalled wall plug adapters have either four or five letters or numbers, or no markings on the inside slot where the wall plug adapter attaches to the main power adapter. Redesigned adapters have a three-letter regional code in the slot ( EUR, ARG, KOR, AUS, or BRA).
Consumers could purchase these items at Apple stores and other home electronics stores, and online from January 2003 through January 2015 for about $30.
Consumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacements.
Customers with questions about this recall can contact Apple at (800) 275-2273.