Bank of America Garners Most Customer Complaints
If recent data collected by the Consumer Financial Protection Bureau (CFPB) is any indication, banking customers really dislike Back of America. Wells Fargo and JPMorgan Chase didn't fare much better.
According to data analyzed by news magazine Mother Jones, Bank of America has racked up nearly 39,000 customer complaints filed with the CFPB since the agency began collecting the data in 2012. More than 27,500 of those complaints concern mortgage practices.
Approximately 26,000 complaints were logged against Wells Fargo during that same time period. About 6,000 of those dealt with customers' checking or savings accounts.
More than 3,700 of the 20,000 complaints filed against JPMorgan Chase also concerned consumers' bank accounts.
The full article, with graph and related links, can be found here.
To file a complaint with the CFPB, or to view complaint data already on file, visit ConsumerFinance.gov.