June 29, 2015

A persistent email scam is continuing to target U.S. Postal Service (USPS) customers nationwide.

Customers have reported receiving suspicious emails that claim to be official correspondence from the Postal Service. The bogus emails are, in fact, not from the Postal Service, and could put recipients at risk of identity theft.

The emails contain fraudulent information about an attempted or intercepted package delivery or online postage charges. The recipient is instructed to click on a link or open an attachment for further details.

But Postal Inspectors warn—don't do it!

Clicking on the link or opening the email attachment installs malicious software (malware) on the recipient's computer that can steal personal information, including user names, passwords, and financial account information.

The Postal Service is advising anyone who receives this email (or anything similar) to delete it immediately. The Postal InspectionService is working to resolve the issue and shut down the malicious program.

If you have questions about a package delivery, or wish to report a spam email, please call 1-800-ASK-USPS or email spam@uspis.gov.

Prior to deleting the spam email, recipients should also forward it to the Federal Trade Commission (FTC) at spam@uce.gov.

Learn more about malware