Beware of Robocalls Offering Medical Alert System

Beware of Robocalls Offering Medical Alert System
Image: Pixabay
July 12, 2013

More than 100 consumers have complained to the North Carolina Attorney General's Office in the past month about calls pitching a medical alert system.

These robocalls (pre-recorded, automatically dialed calls) use what is called an avatar recording, meaning the recording can understand some of what you say and respond with a stock answer. In the recording, "John" promises you a medical alert system and says it's already been paid for.

While this may sound like a good deal, the North Carolina Attorney General's Office suspects that it's either a ruse to steal your money or to bill your health insurance provider for a device you may not want or need.

Consumers who've reported the calls complain that they get them over and over, with some saying the repeated calls border on harassment. The calls tend to target seniors, and appear on caller ID as coming from either 336-859-6217 or 919-659-5636.

It's against North Carolina state law for a business to call you using a recorded message. The North Carolina Attorney General's Office is investigating these calls and attempting to find out who is behind them.

If you get one of these calls, don't respond to it. Instead, report it to the North Carolina Attorney General's Office.