Burn Risk Prompts Intel Recall of Basis Peak Fitness Watches

The watch can overheat, leading to burns or blisters

Intel Basis Peak Fitness Watch / Burn Risk Prompts Intel Recall of Basis Peak Fitness Watches
Image: NCCC
August 05, 2016

Intel has issued a recall of its Basis Peak fitness watch due to a risk of burns to the wearer.

The watch may overheat, resulting in burns or blisters on the surface of the skin.

The recalled watches were sold from November 2014 until June 2016 on the Basis Science website and by select retailers for retail prices of approximately $139 to $199. The titanium version was sold for $299. The Basis Peak has also been sold abroad at prices stated in the currencies of the local markets.

Intel is aware that a small number of customers have reported discomfort, blistering, or burns on their wrist under the watch body. As of June 13, the known reported cases involved approximately 0.2 percent of the watches sold.

Consumers are urged to stop using the watch immediately and to return it to Basis Science, along with the charging cradle and other authorized accessories, for a full refund.

Although the company is stopping support for Basis Peak immediately, users can still access their data until December 31, 2016. After that date, the Basis Peak services will be turned off. Once this occurs, the watch will no longer be able to sync, which will cause it to stop working.

For more information or to return the watches, consumers can reach Basis Customer Support at (822) 622-7472.

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