Cadillac CTS Recall: Heated Seats Turn on When Using Remote Start and May Catch Fire

Dealers will deactivate the ability of the heated seats to turn on when the vehicle is started remotely

Cadillac CTS Recall: Heated Seats Turn on When Using Remote Start and May Catch Fire
Image: General Motors
October 1, 2018

General Motors LLC (GM) is recalling certain 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. In about 53,586 of these vehicles, the flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat.

What's the problem?

This recall stems from at least one fire that was traced to the front passenger seat. GM determined that pressure on the seat in the same location over time can damage the flexible heating mat inside the seat. If this happens, it can cause high electrical resistance in the damaged area.

During cold weather, the seat heater may turn on when the vehicle is started remotely. If a damaged seat heater is turned on and left on when no one is present, overheating of the damaged mat may occur and the seat may smoke or melt. If this were to happen, a fire can result.

What happens next?

GM will notify owners and dealers will recalibrate the body control module, which will disable the automatic activation of the heated seat when the vehicle is remotely started.

The manufacturer has not yet provided a notification schedule. Owners may contact Cadillac customer service at (800) 458-8006. GM's number for the recall is 18286..