Chrysler Recalls Certain Pacifica Vehicles Due to Control Arm Separation From Steering Knuckle

if the control arm separates from the steering knuckle, the driver will lose the ability to steer the vehicle

Chrysler Recalls Certain Pacifica Vehicles Due to Control Arm Separation From Steering Knuckle
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March 19, 2019

Chrysler is recalling certain 2018 Pacifica and Pacifica hybrid vehicles. Some vehicles built during a certain date range may experience a separation of the right front lower control arm from the steering knuckle. If this separation occurs while the vehicle is in motion, the driver may experience a loss of directional control. A loss of directional control can cause vehicle crash without prior warning.

What's the problem?

Chrysler received a field report in November 2018 of a Pacifica vehicle that exhibited a separated right front lower control arm ball joint from the steering knuckle. Engineers determined that a combination of loss of clamp load and inadequate joint engagement could result in a separation of the right front lower control arm from the steering knuckle for vehicles built at the Windsor Assembly Plant from November 1, 2017 through February 28, 2018.

Similar vehicles not included in the recall were manufactured before or after the suspect period.

What happens next?

Chrysler will notify owners and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge.

The recall is expected to begin April 19, 2019. Owners may contact Chrysler customer service at (800) 853-1403. Chrysler's number for this recall is V15.