Consumers Who Bought Deceptively Marketed Snuggies and Other Products to Receive Refunds
Because the ordering process was confusing, some customers were charged for more than they wanted
Consumers who duped by bogus 'buy-one-get-one-free' claims and purchased Snuggies, the Magic Mesh Door, and other "as-seen-on-TV" type products will soon be receiving refunds.
The Federal Trade Commission (FTC) announced that it is mailing more than 218,000 refund checks totaling more than $7.2 million to consumers who bought products marketed by Allstar Marketing Group. Individual refund check amounts will average $33.14.
Deceptive 'Buy One Get One' Claim
According to the FTC's 2015 complaint, since at least 1999 Allstar used direct marketing TV commercials to sell its products, many of which are familiar to consumers—such as the Snuggie.
While the products varied, Allstar's pitch often was the same—a "buy-one-get-one-free" offer that did not disclose all the costs. Because the ordering process was confusing, some customers also were charged for more products than they wanted.
Checks Are in the Mail
The court order settling the FTC's charges barred Allstar from engaging in the allegedly illegal conduct and imposed a monetary judgment of $7.5 million to provide refunds to consumers.
The FTC says that its refund administrator for this case, Analytics, will begin mailing refund checks immediately. Impacted consumers should receive their refund checks this month. The checks are valid for 60 days and must be cashed or deposited before then.
Beware of Scams
Keep in mind that the FTC never requires consumers to pay money or provide sensitive personal information to cash refund checks. If anyone says otherwise or requests such information, it is more than likely a scam and should be reported to the FTC immediately.
Consumers with questions about this case or the refund process should call (877) 982-1294.