Court Finds Dish Network Liable for Millions of Calls Made to Numbers on the National Do Not Call Registry

Court Finds Dish Network Liable for Millions of Calls Made to Numbers on the National Do Not Call Registry
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January 21, 2015

A federal court in Illinois found Dish Network liable for millions of telemarking calls made to numbers registered on the National Do Not Call Registry.

The partial summary judgment comes six years after the Justice Department filed a complaint on behalf of the Federal Trade Commission (FTC) and four states alleging that Dish Network and its authorized dealers called customers on federal and internal do not call lists.

In its ruling, the court found Dish liable for about 4.1 million calls it or contracted telemarketers made to numbers on the registry. Dish's authorized dealers made an additional 2.7 million calls.

The court also found Dish responsible for calls made to people who previously stated that they do not want to receive telemarketing calls. More than 1 million calls were made to consumers whose numbers were on the company's do not call lists or marked as such by a telemarketing vendor. The court did not determine if Dish is liable for these types of calls made by its dealers and the issue will be discussed at trial this summer.

Dish was also found liable for more than 49.7 million abandoned calls made either by the company, its telemarketers and three authorized dealers. Abandoned calls are those that are not answered by a salesperson within two seconds of a person picking up the call. Recordings of a sales pitch are also against the law.