Defective Emergency Call Transmitters Recalled by Inovonics
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Defective Emergency Call Transmitters Recalled by Inovonics

About 5,500 transmitters are potentially affected

July 27, 2016

Inovonics has issued a recall for emergency call products that may not operate properly.

The company is recalling various models of its pendant transmitters, universal transmitters, and add-on receivers. The transmitters and receivers can fail to send or receive a signal for help in an emergency. About 5,500 units are included in the recall.

No incidents or injuries have been reported in connection with the faulty items.

These beige devices transmit or receive signals for emergency call systems in senior independent and assisted living communities, as well as security monitoring systems in commercial buildings and some luxury residences. Recalled models include EN1210, EN1223S, EN1233S, and EN4232MR. The EN1223S and EN1233S wireless pendant transmitters allow users to push a button to summon assistance. Inovonics is printed on all the devices except on model EN1223S. The model number appears on a label on the back of the device. The date code is printed on the carton label and on the circuit board inside the device.

Consumers could purchase the recalled items through authorized Inovonics dealers and distributors nationwide from March 2016 through June 2016 for between $105 and $700.

Customers should immediately stop using the recalled transmitters and receiver and contact Inovonics for a free replacement. All known purchasers have been notified directly by the firm.

Individuals with questions about this recall can contact the company at (800) 782-2709.