Fall Hazard Compels Recall for Residential Stair Lift Company

Fall Hazard Compels Recall for Residential Stair Lift Company
Image: NCCC
July 21, 2015

Acorn Stairlifts is issuing a recall for one model of its stair lift due to a potentially dangerous defect.

The Orlando, FL-based company is recalling about 35,000 stair lifts after the discovery that the seat post can separate from the seat support, posing a fall hazard. Acorn has received reports of two deaths related to the defect from the United Kingdom, while there are no reports of incidents in the United States.

The affected model is the Acorn Superglide 120. The product is installed on residential staircases to transport people with reduced mobility up and down stairs. The versions of the model being recalled are the Acorn 120 Stairlift, Acorn 120 Outdoor Stairlift, Acorn 120 Superglide Stairlift, Acorn Outdoor Stairlift, and Acorn Slimline Stairlift. The recalled products were manufactured between March 2007 and March 2011, and bear serial numbers between 110101209781 and 110202352678. Retail price was around $3,400.

Consumers should immediately contact Acorn for a free in-home repair. Until the stair lift is repaired, consumers should consider whether to continue using the stair lift based on their ability to safely use the stairs unaided. If a consumer is able to use the stairs safely, then he or she should not use the lift until it is repaired.

Customers can contact Acorn at (800) 361-2836.