The company has received 13 reports of the waist buckles breaking
TwinGo has announced a recall for an infant product due to safety concerns.
The company is recalling about 4,000 of its TwinGo Original Carrier, an infant carrier designed to carry one or two babies against the caregiver's body at the waist. In the affected models, the waist buckle can break, posing a fall hazard to children in the carrier.
The company has received 13 reports of buckles breaking worldwide. No injuries have been reported.
The recalled item is intended for babies that are from 10 to 45 pounds. TwinGo is printed on a label located on the front of the carrier and an 11-digit batch number is printed on a label sewn to the waistband. The batch numbers included in this recall are 23014024003, 01515026003, and 21615019001. They were sold in fabric that is black on the outside and blue or orange on the inside.
Consumers could purchase the recalled product at boutique stores nationwide and online from December 2014 through May 2016 for about $215.
Customers should immediately stop using the infant carrier and contact TwinGo for a free repair kit. A free replacement buckle will be provided with instructions. A repair video is also available at the company's website.
Owners with questions about this recall can contact TwinGo by phone at (888) 288-9342 or by email at firstname.lastname@example.org.