Faulty Extendable Roller Rack Leads to Whirlpool Oven Recall

Faulty Extendable Roller Rack Leads to Whirlpool Oven Recall
Image: NCCC
July 29, 2015

If you're using a Whirlpool, you might get more than expected the next time you pull something out of the oven.

Whirlpool is issuing a recall for a line of its ovens due to a defect in the extendable roller rack. The appliance company has received reports that the rack can unexpectedly disengage when fully extended, posing a burn risk to consumers. About 33,000 ovens are listed in the recall.

Specifically, the Michigan company is recalling Jenn-Air brand single and double wall ovens, as well as combination microwave/wall ovens with an extendable roller rack with handle. The ovens were sold in stainless steel, oiled bronze, black, and white. Wall ovens included in the recall have models numbers that begin with JJW2, JJW3 JMW2 or JMW3 and a serial number beginning with a D or F. A complete list of affected ovens can be found here.

The ovens were sold at Sears, Pacific Sales, and other stores nationwide, as well as by homebuilders, from March 2012 to June 2015 for between $2,500 and $5,000.

Whirlpool has received eight reports of incidents, including one that resulted in second degree burns to the arm and back. Consumers should stop using the roller rack immediately and contact Whirlpool for a free in-home inspection and repair. Customers can contact the company at (877) 929-2029.