General Motors (GM) is recalling several of their pre-2012 model year SUVs due to faulty liftgates.
GM estimates that about 686,000 vehicles are subject to the recall. Models include the 2008-2012 Buick Enclave, the 2009-2012 Chevrolet Traverse, the 2007-2012 GMC Acadia, and the 2007-2010 Saturn Outlook.
Each vehicle comes equipped with a power liftgate that is prone to wear down. The attached gas struts are oriented in a way that allows dirt particles to penetrate the device, which decreases stability. This can lead to the door closing without warning, increasing risk of injury to the user.
GM will notify owners if their vehicle is subject to this problem. Dealers will update the software for the power liftgate motor control unit, free of charge. No notification schedule has yet been released.
If you have questions, call (800) 521-7300 for Buick, (800) 222-1020 for Chevrolet, (800) 462-8782 for GMC, or (800) 553-6000 for Saturn.