Faulty Steering Wheel Harness Prompts Recall from Ram Trucks

Faulty Steering Wheel Harness Prompts Recall from Ram Trucks
Image: NCCC
September 11, 2015

In closing out a very rough week, Fiat Chrysler America (FCA) has issued another couple of recalls for Ram Truck vehicles.

First, the automaker is recalling an estimated 1.06 million 2012-2014 Ram 1500, 2500 and 2500 pickups and 3500, 4500 and 5500 Chassis Cabs due to a defective steering wheel wiring harness. This piece has a tendency to come in contact with a spring, potentially resulting in wear that can cause a short-circuit to inadvertently deploy the driver-side airbag.

The condition is exclusive to vehicles that are equipped with Electronic Vehicle Information Center (EVIC). FCA is aware of two related injuries. An analysis of warranty data linked to steering-wheel wiring harnesses determined less than one percent of all such repairs involved inadvertent air-bag deployment.

The company is in the process of mailing notices to affected customers with details on how to schedule a service appointment. FCA will complete the service free of charge.

Second, FCA is recalling almost 160,000 heavy-duty trucks to inspect and repair bracket welds that may lead to diminished steering response. This recall is for certain 2013 Ram 3500 pickups, 2014 Ram 2500/3500 pickups and 3500 Chassis Cabs.

An investigation by the company discovered certain supplied steering components may have welds with insufficient fusion. This may lead to separation, which may affect steering; capability remains, but with diminished response.

FCA is unaware of any related injuries but did note one minor accident related to the condition.

Affected customers will be advised next month to contact their dealers and schedule an inspection. If warranted, the brackets will be repaired. A second mailing will then advise customers to have their dealers install a reinforcement bracket, provided their vehicles were not repaired in the campaign's first phase. All service will be performed at no cost.

Customers with additional questions may call the FCA U.S. Customer Information Center at (800) 853-1403.

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