The dispensers can overheat, causing internal parts to melt and smoke

Nestlé Waters AccuPure Countertop Filtered Water Dispenseer / Fire and Burn Hazard Prompts Recall of Countertop Filtered Water Dispenser
Image: Consumer Product Safety Commission
July 18, 2016

Nestlé Waters has issued a recall of approximately 10,900 of its AccuPure countertop filtered water dispensers due to a risk of fire and burns.

The dispensers can overheat, causing internal parts to melt and smoke. This poses burn and fire hazards.

The products are black and measure about 17.5 inches tall and 12.8 inches wide. The units connect to the plumbing system, draw water from the system, filter the water and dispense hot and cold water through the unit. AccuPure is printed on the front and side panels. The model number, HCB215n, is printed on the back of the water dispensers.

These units were sold and rented to businesses nationwide for consumer use from January 2013 to May 2016 as part of individual service contracts that Nestlé Waters has with these customers. A limited number of units were purchased by these customers for a list price of $599.99. The units are not sold or provided at retail.

Nestlé Waters has received seven reports of parts melting, smoking, or burning. No injuries have been reported.

Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting affected customers directly to schedule installation of a free replacement unit.

For more information, consumers may contact Nestlé Waters at (844) 899-3886.