The company has received seven reports of the battery packs overheating, including four reports of property damage
HP has announced that it is recalling batteries that may pose a safety risk to consumers.
The tech company's recall applies to lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The battery packs can overheat, posing fire and burn hazards.
Approximately 48,000 battery packs are affected.
HP has received seven reports of battery packs overheating, melting or charring, including four reports of property damage of about $4,000 total.
The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. They are black and measure about eight inches long, two inches wide, and about 1 inch high. The battery bar code is printed on the back of the battery. HP Notebook Battery and the model number are printed on the battery. The batteries included in this recall have the following barcodes: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL, and 6EBVA.
The recalled items could be purchased at Best Buy, Wal-Mart, Costco and other authorized dealers nationwide and online from March 2013 through August 2015. The batteries were sold with notebook computers for between $300 and $1,700. The batteries were also sold separately for between $50 and $90.
Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery.
Customers with questions about this recall can contact HP at (888) 202-4320.