Rheem Performance Platinum Electric Water Heater / Fire, Burn Hazard Prompts Electric Water Heater Recall from Rheem
Image: CPSC

The company has received nearly 300 reports of control panels overheating

June 01, 2016

An electric water heater from Rheem is now subject to a recall due to doubts over safety.

The manufacturer is recalling its 40-, 50-, and 80-gallon Performance Platinum electric water heaters. On the affected models, the control panel can overheat, posing fire and burn hazards to consumers.

Rheem has received nearly 300 reports of control panels overheating, including one report of a fire which resulted in $5,800 in property damage. No injuries have been reported.

About 54,000 water heaters are included in the recall.

The recalled water heaters are gray and bear the logo decal on the front above the thermostat control panel. The water heaters have a rating plate near the bottom of the unit with the model number, date of manufacture and serial number. For a list of the affected model and serial numbers, see the Consumer Product Safety Commission (CPSC) release.

Customers could purchase the impacted water heaters at The Home Depot stores nationwide and online from January 2014 through April 2016 for between $450 and $720.

Consumers should immediately turn off and stop using the recalled water heaters. Consumers should contact Rheem to request a free repair by a Rheem field technician.

Individuals with questions about this recall can contact Rheem at (866) 369-4786.

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