2015 Ford C-Max Hybrid SEL / Ford and Lincoln Vehicles Recalled to Replace Side Door Latches
Image: Ford

A spring tab in the latch could break, preventing the door from being closed

August 04, 2016

Ford Motor Company has issued a recall of approximately 828,053 model year 2012-2016 vehicles due to an issue with the side door latch. These vehicles include 766,682 in the United States and federalized territories and 61,371 in Mexico.

The affected vehicles include 2013-15 Ford C-MAX, 2013-15 Ford Escape, 2012-15 Ford Focus, 2015 Ford Mustang and Lincoln MKC, and 2014-16 Ford Transit Connect vehicles sold or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Texas, Utah, Oregon, and Washington. The recall is focused on these states because the rate of reports is higher for vehicles in states with higher ambient temperatures and solar loading.

In the recalled vehicles, the pawl spring tab in the side door latch could break. This condition typically will prevent the door from latching, though there are certain situations in which the door can be closed. In those instances, the door may unlatch while driving, increasing the risk of injury.

Ford has identified one reported accident and one reported injury that may be related to this issue.

Dealers will replace side door latches at no cost to the customer. If a vehicle exhibits a broken door latch, Ford will provide a one-time replacement at no charge for the life of the vehicle. In addition, the company will launch a corresponding customer satisfaction program for vehicles outside the scope of this recall.

For more information, owners can reach Ford Support at (800) 392-3673.

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