FTC Adds More Defendants, Charges in Ongoing Tech Support Scam Case

The scam conned consumers out of tens of millions of dollars by pretending to represent companies like Microsoft and Apple

FTC Adds More Defendants, Charges in Ongoing Tech Support Scam Case
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May 24, 2016

The Federal Trade Commission (FTC) has added three new defendants to an ongoing case against a tech support scam.

The scheme in question allegedly bilked U.S. consumers out of tens of millions of dollars by pretending to represent major tech companies like Microsoft and Apple.

The FTC says that the new defendants in the case—Innovazion Research Private Limited, Abhishek Gagneja, and Rishi Gagneja—are alleged to have been part of the massive scam operation, playing an integral role in the enterprise that conned tens of thousands of consumers with telemarketing calls and bogus computer popups and online advertisements.

The amended FTC complaint also includes new charges under the Telemarketing Sales Rule against different subsets of the defendants in the case. Specifically, the complaint now alleges that certain defendants engaged in credit card laundering, and certain defendants helped process credit card payments, handled chargebacks, opened bank accounts, and conducted other activities on behalf of the other defendants in the case—though they were fully aware that those defendants were engaged in illegal telemarketing practices at the time.

The FTC's co-plaintiffs in this case are the State of Connecticut and the Commonwealth of Pennsylvania.

The amended complaint was filed in U.S. District Court for the Eastern District of Pennsylvania.