FTC Requesting Public's Input on Consumer Survey Researching Auto-Buying Experience
The Federal Trade Commission (FTC) wants the public's input on a proposed survey to learn more about consumers' experiences in buying and financing vehicles at dealerships.
The agency wants to know if the survey is necessary and useful, as well as ways to enhance the quality of information to be collected and ways to minimize the burden of collecting information.
Comments will be considered before the FTC seeks clearance to conduct the survey from the Office of Management and Budget.
The survey includes interviews in which consumers provide purchase and finance documents. It is designed to assist the FTC by providing useful insights into consumer understanding of the purchasing and financing process at car dealerships.
Since 2011, the FTC has brought more than 25 cases concerning vehicle-related transactions, including a sweep of 10 actions against auto dealers for deceptive advertising. A federal-state effort yielded more than 200 actions for fraud, deceptions, and other illegal practices.
Public comments will be accepted for 60 days after the notice is published in the Federal Register. All comments will be posted on the FTC's website.