FTC Sends Warning Letters to 55 Contact Lens Sellers and Prescribers

FTC Sends Warning Letters to 55 Contact Lens Sellers and Prescribers
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April 8, 2016

The Federal Trade Commission (FTC) has sent 45 letters to contact lens prescribers and 10 letters to contact lens sellers warning them of potential violations of the agency's contact Lens Rule , which is intended to facilitate the ability of consumers to comparison shop for contact lenses while ensuring that sales of the lenses occur only in accordance with a valid prescription.

Under the FTC's Rule, prescribers fitting patients for contact lenses are required to give them their prescription at the end of the fitting. Prescribers also are prohibited from charging additional fees for releasing the prescription and from obligating a patient either to buy contact lenses from them, or to sign a waiver, before releasing a prescription.

Sellers may provide contact lenses to consumers only after either obtaining a copy of a valid prescription or, alternatively, verifying the prescription with the prescriber. Sellers may not dispense lenses using an expired prescription, and may only substitute lenses under certain conditions, as specified in the Rule.

The letters sent by the FTC warn the prescribers and sellers that violations of the Rule may result in legal action, including civil penalties of up to $16,000 per violation. Along with the letters, the FTC also provided copies of the Rule, as well as guidance on prescribers' and sellers' obligations under the Rule: The Contact Lens Rule: A Guide for Prescribers and Sellers and Complying with the Contact Lens Rule.

In 2003, Congress enacted the Fairness to Contact Lens Consumers Act, which requires prescribers to release contact lens prescriptions to patients, and requires sellers of contact lenses to verify prescriptions with prescribers.

In July 2004, the FTC issued the Contact Lens Rule to implement the Fairness to Contact Lens Consumers Act.

Find out more about your consumer rights under federal law regarding contact lenses.