GM Recalls Vehicles With Electronic Power Steering That Can Suddenly Fail and Then Resume

Sudden Failure of the power steering followed by a sudden return of power steering can increase the risk of a crash

GM Recalls Vehicles With Electronic Power Steering That Can Suddenly Fail and Then Resume
Image: General Motors
September 21, 2018

General Motors LLC (GM) is recalling some 2015 Chevrolet Silverado 1500, Tahoe and Suburban, GMC Sierra 1500 and Yukon, and Cadillac Escalade vehicles. Electric Power Steering (EPS) assist may be lost momentarily, followed by a sudden return of EPS assist.

What's the problem?

These vehicles may experience a temporary loss of EPS assist followed by a sudden return of EPS assist, particularly during low-speed turning maneuvers. The loss and sudden return of EPS assist typically happens within a 1 second period and is caused by an electrical/software issue.

If EPS assist is lost and suddenly returned, the driver could have difficulty steering the vehicle, especially at low speeds, increasing the risk of a crash. If power steering assist is lost, a driver information center (DIC) message may alert the driver to an EPS problem. Also, other electrical sub-systems may shut down at the same time or just before the event, which could temporarily disable the radio, stabilitrack, the DIC, chimes, door-lock cycling, air conditioning, or cruise control.

What happens next?

Dealers will update the EPS module software free of charge. GM will provide reimbursement to some owners for repairs previous repairs.

Owners may contact Cadillac customer service at (800) 458-8006, Chevrolet customer service at (800) 222-1020 and GMC customer service at (800) 462-8782. GM's number for this recall is 18289.