Honda Recalls 2018 Accord and 2019 Insight With Backup Camera Problems

The display may be blank when the vehicle is shifted into reverse

Honda Recalls 2018 Accord and 2019 Insight With Backup Camera Problems
Image: NCCC
October 1, 2018

Honda (American Honda Motor Co.) is recalling certain 2018 Honda Accord and 2019 Honda Insight vehicles. In certain scenarios, the back-up camera center display may not function properly. If the rear-view camera image does not appear while the vehicle is moving backwards, the driver may have limited visibility, raising the potential for a collision.

What's the problem?

There is a problem with the audio/audio-navigation unit software. All Accord vehicles built from the start-up of production through August 23, 2018 are affected. All Insight vehicles built from the start-up of production through August 22, 2018 are affected. Vehicles built after these dates and programmed with the inappropriate software were placed on hold until the updated software was applied.

The software issues may lead to one or more of the following symptoms:

  • Display Audio screen only shows guidance lines with the transmission in reverse. As a result, affected vehicles do not comply with applicable Federal Motor Vehicle Safety Standards.
  • Display Audio screen turns black when shifting from reverse to park.
  • Head Up Display (if equipped) and Meter does not show the compass and turn by turn for navigation.
  • Navigation app crashes when using VR to add destinations or when rerouting a destination.
  • The key is in the OFF position while the "incoming call" screen is displayed and when key is turned back to the ON position, the "incoming call" screen will remain on Head Up Display (if equipped).

What happens next?

Honda will notify owners and dealers will reprogram the display audio unit software free of charge. The recall is expected to begin November 5, 2018.

Owners may contact Honda customer service at (888) 234-2138. Honda's numbers for this recall are K2G and V2F.