Human Touch Reclining Chairs May Malfunction, Posing Fall Hazard

The joystick reclining mechanism may malfunction and allow the chair to continue to move

Human Touch Reclining Chairs May Malfunction, Posing Fall Hazard
Image: NCCC
November 28, 2016

Human Touch has issued a recall for approximately 1,100 reclining chairs due to a fall hazard.

The joystick reclining mechanism on the chair may malfunction, allowing the chair to continue to move. This poses a fall hazard to consumers.

The affected chairs include Human Touch's Perfect Chair, model PC-610, with serial numbers between B613315034 and B614215154. The chairs were sold in either a walnut, dark walnut, or chestnut wood finish base with a pad set made of leather that came in 33 separate colors. The affected products measure approximately 43 inches long, 31 inches wide, and 47 inches high, and they include a head pillow at the top and a joystick controller located on the left armrest. The model and serial numbers, as well as the words Human Touch and Perfect Chair, are located on the cross bar that connects the rear chair legs.

The chairs were sold at furniture and specialty stores across the country, including Healthy Back, Human Touch, Relax in Comfort, Relax The Back, and The Better Back Store, as well as online at Ebay.com and Vitalityweb.com, for between $3,000 and $3,500.

Although there have been no injuries reported in relation to this recall, Human Touch has received one report of the joystick mechanism malfunctioning.

Consumers are urged to immediately stop using the affected chairs and to take them back to the place of purchase for a full refund. Alternatively, they may contact Human Touch for a free repair kit—including shipping costs—or to arrange for a free repair.

For more information, consumers can reach Human Touch at (800) 355-2762.