Hurricane Victims Should Be on the Lookout for Flood Insurance Scam Robocalls
Image: NOAA

Hurricane Victims Should Be on the Lookout for Flood Insurance Scam Robocalls

Homeowners and renters may get robocalls telling them that their flood premiums are past due

September 11, 2018

Be alert for scams that will follow Hurricane Florence! Anyone impacted by Hurricane Florence may be a target of scammers who will try to claim that your insurance premiums, including flood insurance premiums, are past due. Don't fall for it.

Past due claims?

According to the Federal Emergency Management Agency (FEMA), homeowners and renters have received fraudulent robocalls after past hurricanes telling them that their flood premiums are past due. It's an easy way for scammers to get quick money from consumers who have suffered losses.

Instead, contact your insurance agent. The agent who handles your homeowners or renters insurance policy could be the same agent who handles your flood insurance policy. If your agent can't help you, contact your insurance company. If you have a policy with the National Flood Insurance Program (NFIP Direct), call 1-800-638-6620.

DO NOT respond to these robocalls!

REPORT ALL SUSPECTED SCAMS

If you suspect that you are dealing with a scammer, you first need to stop all contact. Hang up the phone, don't reply to text messages or emails, and don't reply to mail.

If you suspect a scam, report it to the North Carolina Attorney General's Office. If you live outside North Carolina, report it to your state's Attorney General. You can also submit a complaint to the Federal Trade Commission (FTC) or to the Internet Crime Complaint Center (IC3), which is co-sponsored by the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C).