Jackco Transnational Recalls Pocket Jump Starter Kits Following 500 Consumer Complaints
Following nearly 500 consumer complaints, Jackco Transnational is recalling about 5,000 battery packs.
The Zeta jump starter kits can overheat, split apart and melt the pack's enclosure. The company received about 490 complaints that the battery packs failed and another two reporting the packs caught on fire.
The ZETA by Jackco Pocket Jump Starter - Deluxe Set contains a battery pack used to jump start vehicles and charge cell phones, tablets, laptops and other devices. The set includes mini jump clamps, universal cable for laptop charging, 12V accessory cable and USB cable with adapters. The battery pack has three Power Ports – 19 Volt, 12 Volt and 5 Volt - and can be plugged into an AC wall outlet or a 12-volt car charger for recharging. A silver product label with Model Number ZT50420 printed in black is found on the backside of the recalled battery pack. Under this product label is a second product label containing the date code: XM201407XXXXXX, which translates to July 2014.
They were sold at retailers nationwide and at Amazon.com from July 2014 to January 2015 for between $110 and $140.
Consumers should immediately stop using the recalled pocket jump starter and contact Jackco Transnational for instructions on how to dispose of the product and how to obtain a refund for the purchase price. Consumers without a receipt will receive $110.
Jackco Transnational can be contacted at (888) 452-2526, by e-mail at email@example.com and online at jackco.com. Click on the 'Pocket Jump Starter Product Recall' link for more information.