Matrix Fitness Ascent Trainers and Ellipticals Recalled Due to Fire Hazard

Matrix Fitness Ascent Trainers and Ellipticals Recalled Due to Fire Hazard
Image: NCCC
January 24, 2014

Johnson Health Tech North America is recalling approximately 2,800 Ascent Trainer by Matrix and Matrix Fitness Elliptical machines. Moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard.

This recall involves all Matrix Fitness Ascent Trainers and Elliptical trainers installed from November 2011 through December 2012. All the recalled Ascent Trainers and Ellipticals have a swing-arm handle design, with pedals that rotate in an elliptical path. Units also have stationary handlebars. The Ascent Trainers are similar to the Elliptical machines, but include an incline function. Users operate the machines in a standing position.

'Matrix' is printed on the machine's body and handlebars. The recalled machines have a decal at the center/bottom of the units with model numbers beginning with A3x, A5x, A7x, E3x, E5x or E7x.

The company reports 44 incidents of sparking, smoking, charring and/or melting at the power cord and socket. There was one report of the power socket and cord catching fire.

The Ascent Trainers and Ellipticals included in this recall were sold through Johnson Health Tech to dealers and commercial fitness facilities nationwide from November 2011 through December 2012.

The affected machines should be unplugged immediately. Contact Johnson Health Tech to schedule a free repair.

For more information on this recall, call Johnson Health Tech North America toll-free at 866-218-3674.