North Carolina PF Chang's Eateries Involved in Data Breach
Visitors to a Charlotte and Durham PF Chang's restaurant may have been involved in a data breach.
Two North Carolina PF Chang's locations, on Perimeter Parkway in Charlotte and near The Streets at Southpoint Mall in Durham, are suspected to be part of a nationwide data security breach that may have compromised diners' credit card information.
In a statement released Monday, PF Chang's CEO Rick Federico said the company has identified the 33 nationwide locations that were involved in a data breach that spanned various timeframes. The company was alerted to the breach on June 10, 2014 by the U.S. Secret Service.
The Durham location (6801 Fayetteville Rd.) experienced the breach from Feb. 21 through June 11, 2014. The Charlotte location was breached from Oct. 19 through Oct. 26, 2013.
"The potentially stolen credit and debit card data includes the card number and in some cases also the cardholder's name and/or the card's expiration date," wrote Federico in his statement.
Federico says that the breach has been contained and charges after June 11, 2014 are considered safe. Pei Wei restaurants, also owned by PF Chang's parent company, were not involved in the breach.
The company is providing identity protection services for all potentially affected guests, but PF Chang's will not be contacting customers directly. Customers are also urged to issue a fraud alert on their credit reports.
Customers who discover that their information has been compromised should also file a complaint with the Federal Trade Commission (FTC).
Important Contact Information:
Confidential PF Chang's Hotline and Website
1-877-412-7152 Monday through Saturday, 8:00 a.m. to 8:00 p.m. C.S.T.
Federal Trade Commission
Phone: (877) ID-THEFT (877-438-4338)