NCDOT Brings Incident Management and Safety Patrol Service to I-95 in North Carolina

In addition to clearing stalled vehicles, the patrol will also change flat tires, jump-start batteries, and provide gas to motorists in a pinch

NCDOT Brings Incident Management and Safety Patrol Service to I-95 in North Carolina
Image: NCDOT
March 14, 2018

Help is on the way for stranded motorists along Interstate 95 in North Carolina.

The NC Department of Transportation is expanding its popular State Farm Safety Patrol service for the first time to a large swath of I-95 beginning on Friday, March 16, 2018. The patrols will primarily cover Robeson, Cumberland, Harnett, and Johnston counties, but the safety trucks will respond to major incidents anywhere along I-95 in the state.

About the Safety Patrol

Sometimes referred to as the NCDOT Incident Management Assistance Patrol (IMAP) program—the safety patrol service already covers certain highways around Raleigh, Greensboro, Winston-Salem, and Charlotte, among other areas of the state.

The primary purpose of the patrols is to clear stalled vehicles that are slowing down traffic or pose a hazard on the highways. The safety patrol trucks have lighted arrow boards, warning lights, and supplies to quickly aid stranded drivers. Last year, the patrols responded to more than 55,000 incidents across the state.

Program Services

NCDOT employees operate the safety patrol trucks, offering such services as changing flat tires, jump-starting batteries, and providing some gas to motorists in a pinch. The patrols also assist in vehicle crashes and pick up roadside debris. There is no charge to the public for this service.

State Farm became a co-sponsor of the patrol in 2014 to offset the cost of the program to taxpayers.

How to Request Roadside Assistance

To request assistance from the NCDOT State Farm Safety Patrol, motorists should dial *HP (or *47) on their mobile phones. For I-95, the safety patrol drivers will operate seven days a week from 10 am to 6 pm. Two trucks will patrol Monday through Thursday, and four will hit the road Friday through Sunday due to heavier traffic volumes.