Netgear Recalling More Than 7,000 Power Adapters Due to Fire Hazard

Water can leak into the weatherproof connector and cause a short circuit, melting, and overheating

Netgear Recalling More Than 7,000 Power Adapters Due to Fire Hazard
Image: CPSC
December 7, 2017

Netgear is recalling approximately 7,300 power adapters for outdoor Arlo cameras.

Water can leak into the weatherproof connector on the power adapter and cause a short circuit, melting, and overheating—potentially leading to a fire.

Recalled Product Details

This recall involves all model VMA4700 NETGEAR Arlo outdoor power adapters that were sold separately as aftermarket accessories for the Arlo, Arlo Pro, and Arlo Go wire-free outdoor cameras.

This recall only involves the VMA4700 aftermarket model sold separately. The model number VMA4700 can be found printed on the packaging. The part number 332-10985-01 is marked on the back of the adapter. The black adapter comes with a weatherproof connector on one end and an adapter on the other end. Arlo is printed on the front of the adapter. The cord measures about eight feet long.

Where were they sold?

The affected Netgear power adapters were sold at Fry's electronics stores nationwide and online at Frys.com and Amazon.com from June 2017 through October 2017 for about $20 each.

To date, there have been seven reports of the power adapter cord melting and overheating, resulting in one fire. No injuries have been reported, thus far.

What should consumers do?

Consumers should immediately stop using the recalled power adapters, unplug them from the camera, and contact Netgear for a full refund.

Anyone with additional questions about this recall can reach Netgear customer service at (866) 243-0513.