Potential Shock Hazard in Charger Prompts Recall from Segway

Potential Shock Hazard in Charger Prompts Recall from Segway
Image: CPSC
September 15, 2015

A Segway charger may be posing a shock hazard to its users.

Segway Inc. has announced a recall of Off-Board Chargers for Segway Personal Transporters (PT). About 17 are included in the recall. A wire inside the impacted chargers can detach and touch the side of the device, which poses a shock hazard to owners.

This recall applies to chargers manufactured from November 2012 to November 2014 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. The serial number and part number are on a silver data plate attached to the bottom of the charger.

For a full list of recalled serial numbers, visit the U.S. Consumer Product Safety Commission (CPSC) website.

To date, no injuries have been reported in relation to this hazard.

The affected product was available to consumers at Authorized Segway dealers and distributors and directly from Segway Inc. from November 2012 through September 2015 for about $920.

Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting owners directly.

Customers with questions can contact the company at (866) 473-4929.