Refunds Are Being Issued to Consumers Who Bought Deceptively Marketed Bed Bug Products

The Cedarcide Original line of products was deceptively marketed as being effective at stopping and preventing bed bug infestations

Refunds Are Being Issued to Consumers Who Bought Deceptively Marketed Bed Bug Products
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July 5, 2018

Consumers who purchased products that were deceptively marketed to treat bed bugs can soon expect a refund.

The Federal Trade Commission (FTC) is sending 852 refund checks totally $214,000 to those who bought bed bug treatments that claimed to use cedar oil to stop and prevent bed bug infestations.

Cedarcide Original Products

The refunds in this case stem from a January 2018 complaint against Chemical Free Solutions LLC (CFS), the seller of Cedarcide Original, a line of products that was deceptively marketed as being effective at stopping and preventing bed bug infestations.

In its complaint, the FTC alleged that the company violated a 2013 Commission order barring it from making scientifically unsupported claims.

SEttlement Details

Under the modified court order announced in January, CFS admitted that it violated the 2013 order, was banned from selling bed bug eradication products, and was ordered to pay money to refund consumers.

Each impacted consumer will be refunded 95% of the amount they spent on these treatments. The average check amount is $251 per person.

Rust Consulting, Inc., the FTC's refund administrator for this matter, will mail refund checks to eligible consumers beginning this week. The checks must be cashed or deposited by August 31, 2018 or they wil become void.

Beware of Scammers

Always keep in mind that the FTC never requires consumers to pay money or provide personal information to cash refund checks. If anyone asks for such information, it could be a scam. Any suspected fraud attempts should be reported to the FTC immediately.

Consumers with questions about this refund program can call Rust Consulting at (877) 906-1610.

To learn more about the FTC's refund process, visit ftc.gov/refunds.