Reports of Steering Wheel Shaft Separation Lead to Infiniti EX35 Defect Investigation

Reports of Steering Wheel Shaft Separation Lead to Infiniti EX35 Defect Investigation
Image: Nissan
November 11, 2014

Consumer complaints of steering wheel shaft separation have prompted the National Highway Traffic Safety Administration (NHTSA) to open a defect investigation affecting certain model year 2008 Infiniti EX35 vehicles. An estimated 17,000 EX35 vehicles could be impacted by this investigation.

NHTSA's Office of Defects Investigations (ODI) has received two complaints alleging steering wheel shaft separations in the subject EX35 vehicles.

The first complaint reported a failure that occurred at 19,087 miles of service. The driver alleged experiencing play in the steering while driving 40 miles per hour. After slowing to a stop, the driver reported a complete loss of steering with the steering wheel rotating 360 degrees without turning the wheels. The vehicle was towed to a dealer and repaired, but the owner was not able to provide copies of repair records.

The second complaint reported a failure that occurred at 75,312 miles. The driver reported that the steering became loose while driving home and completely separated after stopping in his driveway. A service invoice provided by the owner indicates that the dealer replaced the steering column and shaft assembly after finding a failed steering shaft bearing.

A Preliminary Evaluation has been opened by ODI to assess the scope and frequency of the alleged defect.

Upon the conclusion of this initial investigation, ODI will decide if further investigation is warranted. If a defect is found to be present, all affected Infiniti EX35 vehicles could be recalled.