Emergency Vehicles Recalled Due to Malfunctioning Touchscreen
touchscreens may experience false switch activations causing accessories to turn on or off
Ferrara has issued a recall affecting certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles. These recalled vehicles were equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products that may be defective.
These touchscreens may experience false switch activations that can happen without the operator's knowledge, causing accessories to turn on or off and affecting vehicle performance.
The unintended turning on or off of accessories, such as emergency beacons or automatic snow chains, can increase the risk of a crash.
The impacted vehicles were manufactured from October 3, 2011 to May 31, 2016.
Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge.
The recall is expected to begin in August of 2016.
For further information regarding this recall, owners may contact Ferrara customer service at (225) 567-7100, extension 3011.