Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire, Burn Hazards

The battery can overheat, catch fire

Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire, Burn Hazards
Image: NCCC
September 15, 2016

Samsung has issued a recall on around one million Samsung Galaxy Note7 smartphones sold before September 15, 2016. The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing a serious burn hazard to consumers.

To date, Samsung has received 92 reports of the batteries overheating in the U.S. , including 26 reports of burns and 55 reports of property damage, including fires in cars and a garage.

The recalled devices have a 5.7-inch screen and were sold in the following colors: black onyx, blue coral, gold platinum and silver titanium with a matching stylus. Samsung is printed on the top front of the phone and Galaxy Note7 is printed on the back.

Consumers should immediately stop using and power down the recalled Galaxy Note7 devices purchased before September 15, 2016. Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive free of charge a new Galaxy Note7 with a different battery, a refund or a new replacement device.

For further information, consumers can contact Samsung at (844) 365-6197.