Scammer Claimed Affiliation with the FTC to Trick Consumers into Buying Unnecessary Tech Support Services

Croft contacted consumers by email and used fake FTC press releases and the names of FTC staff to trick consumers into contacting him

Scammer Claimed Affiliation with the FTC to Trick Consumers into Buying Unnecessary Tech Support Services
Image: Pexels
April 12, 2017

The Federal Trade Commission (FTC) has obtained a preliminary injunction that bars a Florida man from illegally deceiving consumers by falsely claiming to be offering tech support services on behalf of the agency.

According to the complaint filed by the FTC, Daniel "Danny" Croft has been misleading consumers by falsely telling them that his fake companies—PC Guru Tech Support (often called PC Guru) and Elite Tech Support—were hired by the FTC to contact consumers and remove malicious software (malware) installed on their computers by companies he falsely claimed were shut down by the FTC.

The agency says that Croft contacted consumers by email and used fake FTC press releases and the names of FTC staff to trick consumers into contacting him so he could try to sell them unnecessary tech support services.

The FTC also alleges that Croft used scare tactics to frighten consumers—including claiming that the consumers' computers were sending out information to hackers or were seriously infected with malware.

The FTC says that Croft's deceptive tactics violate the FTC Act and the CAN SPAM Act, which sets standards for unsolicited commercial email and other communications.

A federal court issued the stipulated preliminary injunction, which halts Croft's allegedly illegal actions and requires him to turn over documents and records while the FTC moves forward with its case to permanently halt his illegal activities.