Transmission Control Issue Triggers Van Recall from Chrysler

Water damage may result in a loss of communication to the TCM

Transmission Control Issue Triggers Van Recall from Chrysler
Image: FCA Group
April 25, 2016

A potentially defective transmission has led to a recall from Chrysler.

The manufacturer is recalling certain model year 2015-2016 Ram ProMaster City vans. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion can result in a loss of communication to the Transmission Control Module (TCM) and can cause the transmission to unexpectedly shift into neutral when the vehicle stops.

An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, he or she will be unable to restart it. Both scenarios can increase the risk of a crash.

The company believes that about 27,000 vans are potentially impacted by this issue.

Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The manufacturer has not yet provided a notification schedule.

Owners with questions about this recall can contact Chrysler customer service at (800) 853-1403.