Victims of Timeshare Resale Scam to Receive Refunds
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Victims of Timeshare Resale Scam to Receive Refunds

Consumers were duped through unsolicited telemarketing calls into paying fees related to timeshare properties

June 27, 2017

The Federal Trade Commission (FTC) is mailing 338 refund checks totaling more than $319,000 to consumers who lost money to Information Management Forum Inc., which also did business as Vacation Property Marketing, and its owner, Edward Lee Windsor.

The FTC says that the defendants lured consumers into paying "registration fees" for their services by making unsolicited telemarketing calls to timeshare owners and falsely claiming to have renters or buyers lined up for the timeshare property. In 2013, they were banned from selling timeshare resale services, and from telemarketing.

Affected consumers will receive full refunds based on information they reported to law enforcement. The average refund check amount in this case is $945.

Be Wary of Scams

The FTC reminds refund recipients that it NEVER requires consumers to pay money or provide sensitive personal information before refund checks can be cashed. If anyone makes such a request, it's more than likely a scam and should be reported to the FTC immediately.

Recipients should deposit or cash checks within 60 days.

Have questions?

Consumers with questions about this case can contact the FTC's refund administrator, Analytics, at (855) 907-3187.

To learn more about the FTC's refund program, visit