Volkswagen and Audi Recall: Parts Now Available for Cracked Fuel Pump Flanges

Volkswagen and Audi Recall: Parts Now Available for Cracked Fuel Pump Flanges

vehicles previously had a temporary measure implemented

December 12, 2018

Volkswagen is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles previously recalled. About 5,987 vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange until replacement remedy parts became available. Parts are now available and will be installed on these vehicles.

What's the problem?

The recalled vehicles were part of the population of recall 20W9, which was performed between December 2016 and April 2017 when there was a temporary shortage of parts. These vehicles had shown minor cracks on the fuel pump flange but, due to the parts shortage, received another repair (butyl tape) to protect the fuel pump flange from additional outside contamination potentially leading to cracks and leaks.

Parts supply now allows for the replacement of the fuel pump flanges on these vehicles. Vehicles not included in this recall have already received a new fuel pump flange or were found to not have cracks on the fuel pump flange during inspection under Safety Recall 20W9.

The manufacturer has not determined a cause for the cracking but believes outside contamination may be to blame.

What happens next?

Volkswagen will notify owners and dealers will replace the fuel pump flange and install butyl tape free of charge. The recall is expected to begin December 31, 2018.

Owners may contact Audi customer service at (800) 253-2834. Volkswagen's number for this recall is 20BJ.